Thursday, March 29, 2012

Passe Navigo Découverte & Carte Orange

All the details - and in English!





transilien.com/web/…en




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Thanks for the great info djkbooks




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We just arrived in Paris today and the clerk at the Gare Nord Metro refused to sell us the weekly navigo decouvert insisting that the %26#39;carte orange%26#39; was no more and that we could not buy the new version until Monday --





I knew this was not accurate -- they go on sale by Friday -- but tell that to a rude clerk whose job places here in a position to deal with tourists every day




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I wasn%26#39;t there with you but sometimes the clerks don%26#39;t understand that you know the pass won%26#39;t be good until Monday. I have had them try to clarify that to me in the past. Also the terminology of %26#39;carte orange%26#39; is indeed being phased out - the ticket itself is no more, but the phrase is still sometimes used to describe the weekly pass that can be loaded onto the Navigo Decouverte. The newer publications will stop using the term %26#39;carte orange%26#39; and will instead call it the %26#39;pass semaine%26#39; or something more generic like that.





I think it%26#39;s a good idea to print out an official published document and circle what you want - that helps eliminate any misconception.





stif.info/IMG/pdf/Guide-tarifaire-2008.pdf



-%26gt; go to the 4th frame, print that page, make a circle around the Navigo Decouverte and zones hebdomadaire, and give that to the clerk.





Of course, there could be the odd clerk here and there that just wants to be difficult because their bureaucratic life sucks. Just move to another window or probably another station.




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I think it is worth noting that not all metro stops sell the actual cards. You have to buy the card (5 euros) at one of the bigger stops with an employee at the window. And not a window that just says information, those employees are just there for questions or help with the machines. You can%26#39;t get the card from the machines.





We struck out on our first try, but after a communication gap the employee at the window told us to go to the next stop where we were successful. We felt like we had won the lottery when we finally got that card in our hot little hands. Lol!




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%26lt;%26lt;We just arrived in Paris today and the clerk at the Gare Nord Metro refused to sell us the weekly navigo decouvert insisting that the %26#39;carte orange%26#39; was no more and that we could not buy the new version until Monday -- %26gt;%26gt;





I%26#39;m guessing this was a simple misunderstanding.





Our first trip to Paris, many years ago, we requested a Carte Orange and the clerk shook his head no - %26quot;That%26#39;s not what you want%26quot;. We arrived on a Sunday and went into a metro station, just to purchase the Carte Orange to begin using it the next day.





Once I produced our photos and wrote the dates on a slip of paper, the Clerk could not have been nicer. He got out two kits, carefully trimmed our photos, assembled everything, then came out of his booth and walked us over to the turnstile to show us how to use the tickets and write our Carte Orange number on them.





I%26#39;m sure he thought initially that we wanted to travel immediately, but the misunderstanding was quickly cleared up





It%26#39;s likely your Clerk was telling you the Carte Orange could not be effective until Monday, perhaps assuming you needed tickets for travel today, and because you cannot purchase the weekly pass after Thursday for the current week.





Even though the term Carte Orange is technically being phased out, everyone will know what you%26#39;re talking about for many years.





I%26#39;ve often been in stations where people think they%26#39;re being refused when they just haven%26#39;t answered the Clerk%26#39;s questions correctly. People tend to nod %26quot;yes%26quot; when they don%26#39;t understand the question in French.




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thanks for the great info...but unfortunately (unless I%26#39;m missing something), nowhere is there any information as to where this card can be purchased! I%26#39;m going to paris soon for the first time (landing at charles de galle sp?). Can I buy one there. Also, I saw somewhere that someone posted that pass can%26#39;t be used to travel from the airports to the city. Is that correct? Finally, I saw someone post that a passport photo is too big...but how good of a photo must it be? Can I print one myself? Would they reject it if it was on regular printer paper? Must it be in color? Thanks a lot in advance.




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you can just run something off on a color printer -- I took 3 head shots and used the one that fit best --





and the clerk who was difficult at Gare Nord supposedly spoke English and I was very clear that I wanted single tickets for today and a Navigo Devouvert (carte Orange) to begin on Monday -- she was just being a jerk




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So if I%26#39;m going from Charles de Gaulle Airport to Paris, do I go through Gare Nord? And if so, is that where I should buy the card? In other words, is the card not available to be purchased at the airport? What sort of ticket(s) should I buy to get from the airport to Gare Nord? Sorry...I%26#39;m a rookie.




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CDG is in Zone 5 - You can get a Navigo Decouverte for use Mon-Sun, and for your trip from CDG and back again, *IF* you buy the weekly pass for Zones 1-5. If you aren%26#39;t coming in and going back out of CDG within the 7 day period fitting Mon-Sun, then it isn%26#39;t cheaper to buy a 5-zone pass. Instead buy the RER ticket (around 9.10 euro one-way) and a weekly pass for only Zones 1-2 for Paris usage. The Nav Decv. costs a one-time 5 euro for the card, then the pass cost on top of that. See the above provided website for costs of all tickets and passes.





The photo needs to be small, like 1x1 inch, similar to drivers license and the like. You can cut one out of an existing photo or take a new one with your digital and print it.




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At CDG, you have to go to one of the two RER stations to buy the pass or RER ticket. There is a station inside Terminal 2, and another one about 300-400 meters outside Terminal 3, or via CDGVAL rail from Terminal 1. See the maps:



easycdg.com/pages/cdgval_light_railpag.html





Good info here but the fares haven%26#39;t been updated for 2009:



easycdg.com/pages/cdg_airport_access_by_metr…

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